BOARD OF PUBLIC UTILITIES

ELECTRONIC FUNDS TRANSFERRED “EFT” PROGRAM

 

The Board of Public Utilities has a program to make bill paying easier for the customer.

It’s the “Electronic Funds Transfer” or E.F.T. Program.

 

HOW IT WORKS… Your account balance must be paid in full to begin the program.  You will need to come to the Customer Service department and complete an authorization form. You simply complete the form and attach a voided check or deposit slip.  Once you are on the E.F.T. Program your utility bill will automatically be deducted from your checking or savings account every month on the dates listed below for your billing cycle.  This withdraw date will also appear on your utility bill.

 

You will receive your utility bill as usual each month.  You have approximately 5 days to contact the Board of Public Utilities office if you have questions about the bill.  Then just deduct the amount of your utility bill from your checking or savings account records to maintain a current balance.  The rest is handled by your bank, credit union, or savings and loan.  At anytime if there any corrections or changes to your bank account you will need to contact the utility. 

 

Continue to pay your BPU bill in usual manner until the following message is printed on your bill:

E. F. T. – Paid Automatically (Date)*

Your bill will automatically be paid and clear the bank by the date listed below.

CYCLE 1     Billing Date  8th         Clears Bank 21st or 22nd

CYCLE 2     Billing Date 15th        Clears Bank 28th or 29th

 CYCLE 3     Billing Date  22nd       Clears Bank   7th or   8th

  CYCLE 4     Billing Date  29th        Clears Bank 14th or 15th

*This date will be no earlier than ten days after billing is processed.

If you have any questions please feel free to call or Email a Customer Service Representative at 620/245-2515.  Customer Service